I won't mention the name in case anyone thinks I wrote this to plug someone else, but just do your homework and you'll find competitive options. After doing some research, I have now happily switched to another email provider. I wish I had known before they caused me damages. This happens, but what doesn't happen is the extreme bad response you get, if any, from their customer service for paying customers. It's been such an extreme case, that I decided to do a little legwork and found so many people complaining about losing access to their email for some reason or other.

I sent multiple emails over days, but have yet to receive a reply. They did not return my money and I am still waiting for my account to reopen.

Almost did, but just put up with it in the interest of privacy and time.įinally, like others, my account got blocked although I had made payments. Their responses weren't even to the specific questions, to the point I thought bots were responding. Personally, I have had the worst customer service of my life for a paid account. Protonmail has done so wrong that I am writing a review about it to save others from damages.

Proton mail company